Georgia Workforce System(GWS) Enhancements

New on April 18, 2017

Trade Act Requirements, Processes & GWS Transactions

1. The deadline to enroll in training or be eligible for a temporary waiver of the training requirement for Basic TRA is 26 weeks from the petition certification date or MRQS, whichever is later. Waivers apply to Basic TRA eligibility only.

2. The deadline to qualify for Additional TRA is the same as for Basic TRA--26 weeks from the MRQS or petition certification date, whichever is later. The 210-Day application deadline to apply for training to be eligible for Additional TRA weekly benefits was eliminated.

3. The Health Coverage Tax Credit (HCTC) is restored. However, temporary HCTC Bridge payments are no longer available to assist customers with insurance premiums while they complete the IRS registration process.

Customers who inquire about HCTC should be referred to www.IRS.gov/HCTC to learn about HCTC requirements, qualifying insurance, register, and claim the tax credit. Customers’ eligibility information is transmitted to the IRS via the ICON in CICS BT14 transaction if they receive UI, TRA, ATAA or RTAA during the month in which they are claiming the tax credit.

4. Staff will see new edits and reminder messages to assist them with properly documenting customer records, such as:

a. Customer must have an Employ Georgia Focus ID in order to be registered in TAA.

b. Reminder: Enter Follow-Up Counseling Notes to detail the benefits and services explained to the customer.

c. Reminder: Ensure entry of Follow-Up Counseling Notes in GWS to detail next steps that were explained to the customer.

d. Ensure explanation of Appeal Rights to the customer appears when a waiver is denied.

e. A link to the Employ Georgia login page is provided to allow staff easy access to enter staff-assisted services that were provided to a Trade customer.

5. Effective April 1, 2017, the TAA waiver process will be managed by TAA staff. Customers will be required to complete an assessment and provide concrete evidence or information of their intent to enroll in training under the Trade Act. Staff will assist customers as follows:

Career Center staff will:

· Check GWS to ensure customers appear on the TAA Petition Affected Employee Listing

· Ensure customers are registered in Employ Georgia and have a TAA Registration in GWS

· Explain TRA weekly benefits eligibility, including work search, weekly certification, and waiver review requirements

· Assist customers with completion of the DOL-2446 Trade Act Waiver of Training Requirement

· Advise customers their requests will be forwarded to the TAA Unit for a decision

· Enter Follow-Up/Counseling Notes in GWS documenting staff instructions and information provided by the customer

· Enter services in Employ Georgia for each TAA service provided

· Fax the DOL-2446A and related documentation to the TAA Unit at 404.232.3508

TAA staff will:

· review waiver requests and determine eligibility – schedule or ensure an assessment has been completed

· issue decisions

· enter waiver decisions in GWS

· notify customers and provide Basic TRA certification forms and instructions

· conduct waiver reviews

· conduct appeals hearings

Career Center staff should continue to ensure a registration is entered in TAA Main Page for all Trade customers served and for all Trade benefits types.

Trade Act Handbooks are sent to Trade-affected workers based on the worker lists provided by employers. Career center staff may contact stephanie.quinones@gdol.ga.gov or call 404.232.3505 to request extra Trade Act Handbooks. (Trade Act Handbooks are not available in Central Supply.)

Forms used by the TAA Unit are available on theSource.

Career center managers may contact TAA to request training, if needed.
New on April 24, 2015

In accordance with the U.S. Department of Labor's Training and Employment Guidance Letter Number 11-14, the Georgia Department of Labor (GDOL) is now required to provide a notice to all employers regarding non-discrimination and hiring restrictions based on credit information and prior credit history. In addition, employers requesting to post job orders containing specific hiring restrictions based on credit information must be provided additional guidance. Job seekers requesting referrals on job orders with credit-related restrictions must also receive additional guidance from the GDOL. In light of these new requirements, a number of automation and policy changes have been made to ensure that both job seekers and employers are made aware of this important information.

When an employer attempts to submit a job order request via the Online Employer Job Order Request (EJOR), a pop-up window appears when the Employer Job Order Request page is accessed. This pop-up window has been updated to include the Notice to Employers Regarding Job Bank Nondiscrimination and Hiring Restrictions Based on Credit Information . In order to proceed with completing the EJOR form, employers will be required to click "OK", indicating that they have read and understand the contents of the notice. Employers will also have the option of printing the notice if they so choose.

On the Employer Job Order Request page, a new, required field has been added that asks: Will candidates be required to consent to a credit check? If the employer answers "Yes", a pop-up window will appear containing the Notice to Employers Regarding Job Postings Containing Hiring Restrictions Based on Credit Information. Once again, the employer will be required to click "OK", confirming that they have read and understand the contents of the notice. A print option will also be available.

The Job Order Entry/Update page in GWS has been amended to include a Credit Check field. For job orders created via EJOR, this field will default to the answer provided on the Employer Job Order Request page by the employer. If the job order request is not submitted via EJOR (in person, over the phone, via email, etc.) and t he employer has indicated that a credit check will be required, a pop-up window will appear when the job order is entered which says: You must provide this employer with a copy of the Notice to Employers Regarding Job Postings Containing Hiring Restrictions Based on Credit Information. A copy of the Notice to Employers Regarding Job Bank Nondiscrimination and Hiring Restrictions Based on Credit Information must also be provided if the employer has not received it . GDOL staff must click "OK" in order to continue entry of the job order. It is absolutely critical that the employer is provided with this information as promptly as possible. GDOL staff may mail, email, fax, or hand-deliver this information to the employer.

Job seekers requesting referrals on Internet JIS to jobs that have a credit check requirement will see a pop-up window when the Request a referral to this job button is selected. This window will provide the job seeker with the Notice to Job Seekers Regarding Job Postings with Hiring Restrictions Based on Credit Information . Customers will be required to click the "OK" button, acknowledging they have read and understand the contents of the notice. A print feature will also be available.

For job orders that require a credit check, the Job Referral Entry and Job Referral Update/Delete pages in GWS will have a pop-up notification when the page is accessed indicating a copy of the Notice to Job Seekers Regarding Job Postings with Hiring Restrictions Based on Credit Information must be provided to all customers receiving a referral. If the "Print" box is checked, a copy of the Notice to Job Seekers Regarding Job Postings with Hiring Restrictions Based on Credit Information will print with the referral instructions. In the event the print box is not checked or the notification does not print, staff must obtain a copy of the notification to provide to customers. It is imperative to ensure customers receiving referral instructions via telephone/email are provided with a copy of the notice as well.

A copy of the notifications will be made available on theSource. Questions about these changes should be directed to the Workforce Solutions Division, Management Information & Customer Support Unit, at MI&CS_CS@gdol.ga.gov or (404) 232-3505.

New on June 19, 2013

The Trade Act Manual has been revised and is accessible from the Trade Act Manual link near the top of the TAA Main Page. The revised manual includes key changes to the Trade Act, State TAA policies, and revised TAA and TRA forms. Please discard all previous versions of the manual and hard copies of TAA and TRA forms prior to the publication of this revised edition.


Key changes include:

  1. The U.S. Department of Labor clarified that participants must be enrolled in full-time TAA-approved training to be eligible for TRA weekly benefits unless: 1) enrolled in the last term of the approved training or, 2) the school certifies that any other term of enrollment is defined as full time. Full-time training is defined by the school and is usually 12 credit hours per term. TAA defines full-time as 16 contact hours for GED and ESL trainees. Trainees are required to submit grades and schedules each term and Trade staff verify enrollment status.


  2. The number of reasons to issue a waiver was reduced to three (3) effective with petition numbers 81,000 and up, and a new form, the DOL- 2446, is available in Chapter 13: Forms and Instructions. Note: If a customer was laid off under a petition number less than 81,000, all six waiver reasons apply and the DOL-2424 would need to be completed.


  3. Completion TRA was introduced with petition numbers 81,000 and above, and requires participants enrolled in TAA-approved training to make satisfactory progress and be on track to complete training to be eligible for the last 13 weeks of TRA benefits. The DOL-2403A is used to certify for TRA benefits during the Completion TRA period.


  4. Benchmarks or goals are required for TAA-approved training participants and the DOL-2417 Application for Trade Act Training was revised to include several basic benchmarks for remedial and occupational training. Other benchmarks may be added by the career advisor if required by the program.


  5. TAA-approved training participants' progress must be reviewed every 60 days to determine whether they are meeting their benchmarks and are on track to complete training. The DOL-2456 Trade Adjustment Assistance Training Plan Review Form was designed to track progress and is completed by the reviewer during the 60-day review process.


  6. Remedial TRA (additional weeks of TRA benefits) was eliminated with petition numbers 81,000 and higher for trainees who are required to complete remedial classes. Note: Participants can still be approved for remedial training.


  7. If enrolled in TAA-approved training, participants are eligible for travel reimbursement if they drive ten (10) miles or more one way to school.


  8. A comprehensive list of TAA forms and TRA payment forms is available in Chapter 13 (Page 317) and the forms are in order by the form number, i.e., DOL-2410, DOL-2413, DOL-2417, etc. The forms most frequently requested by customers visiting career centers will be posted on the Intranet in the near future.

For questions regarding the changes outlined in the TAA manual, please contact the TAA Unit. Any questions regarding updates or changes in GWS please contact Management Information and Customer Support. Both units can be reached at (404) 232-3505.

New on December 7, 2012

A Submitter Contact Information section has been added to the Job Order Entry/Update (JO30) page. In addition to the name, telephone, and email address, it also includes a Submitter Type field to identify submitters' affiliation with the company, and their attestation of authorization to submit the request on behalf of the "Employer/Business Owner".

Permanent Labor Certification (PERM) has been added to the Category dropdown to identify PERM job orders on the Job Order Entry/Update (JO30). Per federal regulations, the Employer Name will automatically display on Internet JIS for PERM orders. Permanent Labor Certification (PERM) has been added to the Category dropdown on pages that provide the option to search for job orders by category. Those pages are as follows:


The Employer Job Order Request (EJOR) System has been updated to accommodate these changes. The Submitter Contact Information and Permanent Labor Certification (PERM) fields will automatically populate on the Job Order Entry/Update (JO30) page for job orders submitted through the EJOR System.

Please contact Management Information & Customer Support with questions or comments about these changes at (404) 232-3505.

New on October 18, 2012

Changes have been made to the Job Referral Update/Delete (JO41) and Order Adjustment (JO32) pages in GWS.

All job orders with placements will go into Placed status. Prior to the change, if the number of openings was less than the number of placements the order would go into Closed status. The option to release Placed orders to Open status has been added to the Order Status dropdown on the Order Adjustment page.

The option to close job orders has been added to the Job Referral Update/Delete page. This option can only be used when automatically reconciling referrals by clicking Reconcile Job Order. Clicking "OK" to confirm Reconcile Job Order will prompt the option to close an order. Clicking "OK" to closing the order eliminates the need to close the order on the Order Adjustment page.

Please contact Management Information & Customer Support with questions or comments about these changes at (404) 232-3505.

New on September 20, 2012

There is development underway converting Worker Adjustment and Retraining Notification Act (WARN) data from CICS into GWS for Employers.

Staff will have the ability to view and/or enter information for services offered to employers and employees in the event of a lay off or business closure.

There is a "Rapid Response" value located in Employer Info tab on the Georgia Workforce System-Customer Menu.

A new transaction, Rapid Response Event Meeting/Contact Notes Listing, has been added to GWS. With an assigned event id, staff may view or create a new contact note to detail a summary of layoff services, including next scheduled contact and objective for next contact, provided to employers.

Please contact Management Information & Customer Support with questions or comments about this change at (404) 232-3505.

New on July 20, 2012

Changes have been made to the ES Veteran Tracking Report Search Result page in the GWS. When conducting a query using the ES Veteran Tracking Report Search page (GW49), the results page will display 50 records at a time. A Page Backward and Page Forward button has been added at the bottom of the page to allow staff to view additional pages when there are more than 50 records in the tracking system for their Tracking Site.

In addition to the above changes, the GWS has been modified to reflect career center realignments. The changes are listed below.

  1. Blairsville, Camilla, Elberton, Monroe, and NWGA have been removed from the drop-down lists for the Site field on the:

    2. ES Registration Entry/Renewal (GW28)
    Customer Intake-SSN Confirmation (GW20)
    Job Order Entry/Update (JO30)
    Upcoming Events System (Entry/Update) (JSA2)
    ES Veteran Tracking Entry (GW47)
    ES Veteran Tracking Transfer/Delete (GW48)
    SIS Referrals Entry/Update (GV02)
    SSN Change (GW04)

  2. Blairsville, Camilla, Elberton, Monroe, and NWGA have been changed to display only in the drop-down list for the Site field on the following pages:

    3. Customer Intake (GW21)
    Follow-Up/Counseling Notes Entry/Update (WI24)
    Customer Service Plan (WI21)

    Note: These are display only for historical purposes but are not selectable for updates

  3. Blairsville, Camilla, Elberton, Monroe, and NWGA display in the drop-down list for the Site field on the Services Entry page however, an edit has been added that will only allow staff to select these particular sites to add or delete services using a service date prior to the career center's last date open.

  4. Blairsville, Camilla, Elberton, Monroe, and NWGA display in the drop-down list for the Site field on the Job Referral Entry page (JO40) but can only be selected when adding a referral with the referral types JD, Spot, and PPR. This will prevent staff from having to enter a registration or renewal in a realigned career center.
Please contact Management Information & Customer Support with questions or comments about these changes at (404) 232-3505.

New on July 13, 2012

Changes have been made to the following pages in GWS:


In order to differentiate job orders that have a category field of WIA/OJT from other job orders, the orders will be highlighted in yellow in GWS. This will allow staff to quickly determine which job orders offer a reimbursement for training for the employer.

Please contact Management Information & Customer Support with questions or comments about this change at (404) 232-3505.

New on June 29, 2012

Changes have been made to the Customer Skills/Profile Intake page (GW22) in GWS. The updates include:


Please contact Management Information & Customer Support with questions or comments about this change at (404) 232-3505.

New on April 4, 2012

Changes have been made to the Job Order Entry/Update (JO30) page in GWS.

Start and end date fields have been added to identify when temporary positions begin and end. Dates will display on Internet JIS when applicable. When providing referrals to customers using JS15 for Agricultural, Agricultural Interstate, Agricultural Intrastate, and H-2A orders, staff must provide the position's start and end dates verbally.


For additional information, Memorandum 12-09 will be available on the Workforce Solutions intranet page (http://intranet/es/) under "Reports, Manuals and Memos".


Please contact Management Information & Customer Support with questions or comments about this change at (404) 232-3505.
New on March 30, 2012

Changes have been made to the Customer Information Inquiry (GW02) page in GWS.

Information entered on the Expanded Customer Information Intake/Update (GW27) page in the Colleges/Tech Schools/Military Schools section will now display on the Customer Information Inquiry (GW02) page in GWS.

Please contact Management Information & Customer Support with questions or comments about this change at (404) 232-3505.

New on January 30, 2012

Expanded Customer Information Intake / Update page (GW27)

There are several changes to the Expanded Customer Information Intake / Update page, including the overall look and functionality of the page. The updates include changes to the Veteran Status, the Date Priority of Service Provided field, Military Service Details, Disability Information, Homeless Veteran, and the addition of Gold Card Initiative.

Veteran Status

Staff will no longer be required to enter the Veteran Status for customers. The system will derive and display the Veteran Status based on the information entered under Military Service and Military Service Details. If a customer has indicated service in the United States Military, Reserves, or National Guard, staff will be required to complete the information under Military Service Details. In addition, the system will now identify Transitioning Service Members, which has not previously been an option under the Veteran Status.

The Veteran Status values are:

Eligible Veteran
Eligible Spouse
Veteran < = 180 Days
TSM
TSM - EXP

"TSM" is a new Veteran Status identifying "Transitioning Service Members." "TSM - EXP" will display when the Released or Projected Release Date currently in the system for a Transitioning Service Member's is no longer a future date.

Date Priority of Service Provided

The field label was changed from "Priority of Service Notification Provided" to "Date Priority of Service Provided" and the check box was removed. Staff will only need to enter a date in the field when a customer has been notified of Priority of Service.

Military Service Details

Staff can now click on the Move to Prior Service link to move the Most Recent or Current Service to the Prior Service Information, which will eliminate the need to retype service details in the Prior Service Information fields when customers have "new" service information to be added.

The following Discharge Types have been added to the drop-down under Most Recent or Current Service to identify Transitioning Service Members and those who are still actively serving in the military: Not Released - Retiring, Not Released - Separating, and Not Released - Active.

The Campaign badge, ribbon or expeditionary medal field was added to identify those who have served on active duty in a federally authorized war or campaign.

Disability Information

Staff will no longer enter a specific percentage related to service-connected disability information or choose a category. A new field labeled Disability was added with a drop-down that will allow staff to indicate if the customer has a service-connected disability and if the disability is VA-rated. The system will derive the Disabled Veteran Category based on the selected Disability value.

Homeless Veteran

The Homeless Veteran field is now a drop-down. The question must be answered if the customer has active military service and was released with a discharge of other than dishonorable, OR has service in the reserves/national guard, earned a campaign badge, and has a discharge of other than dishonorable.

Gold Card Initiative

A field labeled Gold Card Initiative Date has been added to identify post 9/11 era veterans who served in the active military, naval, or air service on or after September 10, 2001 and were discharged or released under conditions other than dishonorable, OR transitioning service members (TSM) who served on or after September 10, 2001.

Customer Intake Update Page (GW21), Customer Services Entry/Delete Page(GW24),
Customer Services Inquiry Page(GW25), and Customer Information Inquiry Page(GW02)

Veteran Display Messages

The Veteran display message on the Customer Intake Update, Customer Services Entry/Delete, Customer Services Inquiry, and Customer Information Inquiry pages have changed. The following messages will display based on the derived Veteran Status on the Expanded Customer Intake/Update page:

Eligible Veteran
Eligible Spouse
Veteran <= 180 Days
TSM
TSM - EXP

Additionally, when staff enter information in the Date Priority of Service Provided field on the Expanded Customer Information Intake/Update page, the display messages will change to the following:

Eligible Veteran POS
Eligible Spouse POS
Veteran <= 180 Days POS

NOTE: Transitioning Service Members are not eligible for Priority of Service and will not display "POS" because they are "not released."

Questions about this change should be directed to Management Information & Customer Support at (404) 232-3505.
New on July 8, 2011

A new transaction, Military to Civilian Occupation Translator, is now available in GWS under the Utilities Tab. This transaction enables users to easily convert MOC codes to O*NET codes.

Questions about this change should be directed to Management Information & Customer Support at (404) 232-3505.

New on September 2, 2010

Several changes have been made to the Employer Information System (EIS) in the Georgia Workforce System (GWS). These changes include:

When selecting the "EIS" link from the Staff Resources Main Menu page in the GWS, users will now enter EIS at the Employer Search page. From this page, staff may continue to search for employer records by phone number or employer name. However, the Employer Name search feature now offers two options: users may search for employer records which start with a specific character or string of characters; or, staff may search for employer records based on a string of characters that appear anywhere (or match) in the employer's name. Once the employer record is found, staff may view the record, update the record, or navigate to other transactions within EIS via the navigational links provided at the top or bottom of each page.

Users will also be able to add a new employer record or update an existing record from this page by selecting the Add/Update Employer link.

The Employer Information Entry/Update page has been abbreviated to include only those fields that are required to create a new employer record (plus a few additional fields that staff would find helpful). The Employer Supplementary Information Entry/Update page has been created to capture more detailed employer information when available.

The AKA (Also Known As) field label on the Employer Information Entry/Update has been changed to DBA (Doing Business As). This change will also be reflected on all EIS inquiry pages where this field appears.

Questions about these changes should be directed to Management Information & Customer Support at (404) 232-3505.

New on July 1, 2010

Customer Intake Update Page(GW21), Customer Services Entry/Delete Page(GW24),
Customer Services Inquiry Page(GW25), and Customer Information Inquiry Page(GW02)

The Veteran display message on the Customer Intake Update, Customer Services Entry/Delete, Customer Services Inquiry, and Customer Information Inquiry pages have changed. New display messages have been added and will display based on the information entered by staff in the Veteran Status, the Entered and Released, and Discharge fields on the Expanded Customer Intake/Update page. Based on the information entered by staff on the Expanded Customer Intake/Update page, the following will display:

Veteran
Eligible Spouse
Vet<180 Days

Expanded Customer Information Intake/Update Page(GW27)

New fields have been added on the Expanded Customer Information Intake/Update page to document customer notification of Priority of Service. The new fields added are Priority of Service Notification Provided and Date Provided. Once staff document on the Expanded Customer Information Intake/Update page, the display messages will change to the following:

Veteran -POS
Eligible Spouse -POS
Vet<180 Days -POS

Staff will only need to document this once. Once this information has been entered, you will not be able to uncheck the box or change the date. If you need to change the date, please contact Management Information and Customer Support.

Customer Services Entry/Update Page(GW24)

In addition to the above changes, the TOPPSTEP Workshop has been added as a reportable service for staff to get credit for an Obtained Employment. If the TOPPSTEP workshop service has been provided within 90 days of the obtained employment, and staff select Workshop from the drop down in the Obtained Employment field on the Customer Services Entry/Delete page, the system will allow the obtained employment service to be entered.

Questions about these additions should be directed to Rhonda Waite in Management Information & Customer Support at (404) 232-3491.


New on May 21, 2010

Customer Services Entry/Delete Page (GW24)

There are three new additional fields on the Customer Services Entry/Delete Page to document E-Verify authorization to employment status. The following fields are required prior to entering a referral on Alien Certification (H-2B) Job Orders:

A field for E-Verify Status has been added in GWS along with the following values: Employment Authorized, DHS Verification in Process, DHS Tentative Non-Confirmation/Contesting, DHS Tentative Non-Confirmation/Not Contesting, SSA Tentative Non-Confirmation/Contesting, and SSA Tentative Non-Confirmation/Not Contesting.

A new field has been added for the E-Verify Reference Number. This field requires 15 alpha/numeric characters.

The Job Order Number is required to submit entry.

These fields may only be entered for individuals who are being referred to Alien Certification (H-2B) Job Orders.

Questions about these additions should be directed to the Management Information & Customer Support Section at (404) 232-3520.

New on March 29, 2010

The Internet JIS Job Referral Request page has been modified to collect additional information from customers when they request a referral online. The new fields added are Gender, Hispanic Origin, Race, Disability, Current Employment Status, and Military Service. Customers are required to complete all new fields on the referral request page; however, there is an option to select "I do not wish to answer" for all new fields except Current Employment Status and Military Service. There is also a statement on the referral request page notifying customers that the "information is optional and collected for the purpose of reporting to Federal and Equal Employment Opportunity Agencies pursuant to the Code of Federal Regulations (Title 29 Part 37) and the Workforce Investment Act of 1998 (Section 188). This new information collected will not be reviewed by staff and it will not display on any referral review pages.

The military service information collected on the referral request page allows customers to self-identify as a Veteran or an Eligible Spouse of a Veteran. If "Veteran" or "Eligible Spouse" is indicated on the Internet JIS Job Referral Request, the customer's name will display in green on the Request Listing and Reviewed Internet Job Referral Listing pages. If an intake record or registration with a Veteran status exists, the customer's name will continue to display in red on these same pages.

On the Internet JIS Referral Search (GW40) and the Reviewed Internet Job Referral Selection (GW42) pages, the "Display only veterans" checkbox has been updated to "Display veterans and eligible spouses only" to include eligible spouses in the search results.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520

New on March 4, 2010

The WIA Registration Entry/Update page (WI01) has been modified to include a new dislocated worker category in the dropdown selection box -- Incumbent Worker (Waiver Only). This category applies only to employees of an employer that is participating in a local Board-approved Incumbent Worker training project. Projects must also be certified by GDOL as meeting all of the criteria applicable under the State waiver for local Dislocated Worker-funded Incumbent Worker Training. Customers identified as Incumbent Workers will not require a last date of dislocation since these individuals must still be employed with the participating employer. The Dislocation Employer Name, however, must still be entered and should be the name of the employer participating in the Incumbent Worker Training project. Dislocated Worker definitions (linked to on the page) have also been updated.

In addition, the WIA Registration Entry/Update page (WI01) has been updated to include more NEG grants on the "inactive" list. As such, these grants may no longer be selected for WIA Customer registrations:
GA09 (KATRINA)
GAC1 (MCAA-MILITARY SPOUSE CAA)
GAC2 (GCAA-GENERAL CAA)

Questions or comments about these changes should be directed to Management Information & Customer Support at (404) 232-3520.

New on February 22, 2010

A number of changes have been made to the Internet-based Job Information System (JIS). Among the changes:

JIS users now have the option to search job listings by:

In addition, JIS users may now search based on the following job durations:

Information on the SSN Entry and PIN Verification has also been modified slightly for greater clarity.

Job listings on Internet JIS will be refreshed Monday through Friday, every hour on the half-hour, between 7:30am and 6:30pm.

Questions or comments about these changes should be directed to Management Information & Customer Support at (404) 232-3520.

New on February 8, 2010

Changes have been made to the Job Order Entry/Update page (JO30). A drop-down has been added to the "Additional Pay" information field. When additional pay information has been provided, staff can choose from a drop down list. If a selection from the drop down list does not apply, staff will still have the option to list the information in a text box; however, the option "Other" must be selected from the drop down list in order to enter the information in the text box. If staff enters any information in the "Additional Pay" field either by selecting from the list or entering information in the text box, the additional pay information will display on the Job Information System for customers to view.

In addition, three fields on the Job Order Entry/Update page (JO30) have been increased to retain additional characters. The "pay" field was increased from five characters to six so that staff can now enter six figure salaries (i.e. 100000). The "Required Skills/Qualifications" field was expanded to retain 1,000 characters and the "Job Duties & Related Information" field has been expanded to retain 3,000 characters.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520

New on December 10, 2009

Customer Services Entry/Delete Page (GW24)

Two new services have been added to the Customer Services Entry/Delete Page for TAA customers who apply for TAA Job Search Allowance or TAA Relocation Allowance.

These services may only be entered for individuals who have an active TAA Registration.

Questions about these additions should be directed to the Management Information & Customer Support Section at (404) 232-3520.

New on October 22, 2009

An additional review indicator option has been added to the Internet JIS Job Order Referral Review Page (GW41). Staff will now be able to select a Review Indicator of "Other" if additional instructions for the customer need to be given before he/she can be referred to the job order. This option allows staff to enter in the reason the referral can not be given at that time. Staff would select "Other" and provide the information needed to the customer in the section "Specific instructions for this Job-Seeker." This prevents staff from having to send the customer a "not qualified" response when the customer would otherwise be qualified but needs to complete testing or some other employer requirement before a referral can be given.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520

New on October 1, 2009

Customer Services Entry/Delete Page (GW24)

A new service has been added to the Customer Services Entry/Delete for TOPPSTEP Workshop entries which include three fields (Workshops, Other Workshop and Location) and their associated drop down selections.
    o
 The TOPPSTEP Workshops drop-down selection box captures of one of the following TOPPSTEP workshops: TOP Orientation, TOP Resume Prep, TOP Interviewing Skills, TOP Job Application, TOP WOTC, TOP Federal Bonding and TOP Other.
    o
 The Other Workshops text box allows for the capture of the specific developed "TOP OTHER" Workshop description. (Please note that the text box is limited to 38 characters).
    o
 The Location drop-down selection box captures the location in which the TOPPSTEP Workshop took place.
A TOPPSTEP Workshops service can only be entered for a TOPPSTEP customer. Should you attempt to enter a TOPPSTEP workshop service for other customers, an error message will be displayed.

Questions about these additions should be directed to Management Information & Customer Support Section at (404) 232-3520.

New on September 11, 2009

Several additions and enhancements have been made to the Georgia Workforce System (GWS) and the Employer Information System (EIS) in GWS.

A new value, Ga Works Placement, has been added to the drop-down menu for the Category field on the Job Order Entry/Update (JO30) page in GWS. Staff should select this value when entering a spot order to capture a placement for a customer who was initially placed on a Georgia Works training order and was subsequently hired by the training employer.

A new field, NCCI Code, has also been added to the Job Order Entry/Update (JO30) page in GWS. Staff will enter the appropriate NCCI code in this required field for Georgia Works training orders. An NCCI Code List link has been added for easy access to the most up-to-date NCCI code listings. Staff will be required to check the Yes box in the new Prohibited NCCI Code Approved? field if a prohibited code has been selected and approved.

The value Ga Works Placement has also been added to the Category field on the Job Order Management (JO33), Current Job Order DOT Search (JO35), Current Job Order O*NET Search (JO38), Purged Job Order O*NET Search (JO43), and Purged Job Order DOT Search (JO46) pages in GWS.

On the Employer Contact Entry (GWE5) page in EIS, a new field has been added, Georgia Works Discussed. Staff should indicate whether the Georgia Works strategy was discussed with an employer during a contact by selecting the appropriate Yes or No radio button.

On the Job Order History (GWE8) page in EIS, a new column, Category, has been added. If a job order was entered with the values Ga Works (Trng Opportunity) or Ga Works Placement in the Category field, this information will display in the Category column on the GWE8 page. Otherwise, this field will be blank.

Questions about these changes may be directed to Management Information & Customer Support at (404) 232-3520.

New on September 4, 2009

A new value has been added to the Workshops field on the Customer Services Entry/Delete (GW24) page in the Georgia Workforce System.

The new value, Georgia Works, should be selected when staff provides specific, detailed information to job seekers about the Georgia Works training strategy. Credit may be taken whether this information is provided in a group setting or in a "one-on-one" situation.

Questions about this change may be directed to Management Information & Customer Support at (404) 232-3520.

New on July 24, 2009

Effective July 24, 2009, the minimum wage will increase to $7.25.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

New on July 9, 2009

A new option to "Display only Veterans" has been added to the Internet JIS Referral Search Page (GW40) and the Reviewed Internet Job Referral Selection page (GW42). Staff will have the option to view only those referral requests submitted by customers who have been previously identified as Veterans in GWS by checking the box "Display only Veterans" located next to the "Review Indicator" drop down.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

New on June 25, 2009

A new field has been added to the JS13 page in GWS. SRV INTG(Y) will allow users to search for customers who are receiving services concurrently from Vocational Rehabilitation and their local Career Centers.

Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

New on June 11, 2009

Changes have been made to Job Order Entry/Update Page (JO30) to add two (2) new radio buttons under the "Source" and "Category" section.

These two fields will initially be highlighted by a green box to identify the ARRA/Stimulus Funded Job field and the Green Job field. It will be necessary to check "Yes" or "No" as these are required fields.

By checking "Yes" on the ARRA/Stimulus Funded Job and Green Job fields, it will be possible to identify jobs that were funded by the American Recovery and Reinvestment Act of 2009 (ARRA)/Stimulus or jobs that are considered to be Green Jobs.

An ARRA/Stimulus Funded Job is a job that was created through funding received from the American Recovery and Reinvestment Act of 2009, the stimulus package.

A Green Job is a job in an industry such as energy efficiency renewable energy, or in occupations related to renewable energy infrastructure, energy-efficient home retrofitting, biofuel development, and advanced drive train or vehicle development and manufacturing.

Questions or comments about these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

New on June 5, 2009

Changes have been made to the Upcoming Events System (Entry/Update) Page.

A new Drop Down titled "Event Type" will allow users to identify the type of event. The selections are: Job Fair, Conference/Seminar, JobTV or Other. If Other is selected, enter the type of event in the new text box field.

Questions or comments about these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

New on May 15, 2009

Changes have been made in GWS to:

  •     
    		•  Identify customers served under Recovery Act funds,
  		• Implement Recovery Act eligibility rules regarding timing of services and maximum youth age,
  		• Enable local areas to enroll Recovery Act-funded customers in existing projects or create new projects open to Recovery Act-funded customers,
  		• Support the 5% limit on enrollment of non-economically disadvantaged youth in Recovery Act-funded services,
  		• Support accurate reporting of Summer Training and Employment Program (STEP) and other youth services,
  		• Permit local areas to enroll youth in Recovery Act-funded Summer Training and Employment Program (STEP) without prior assessment of basic skills,
  		• Create the capacity to enter needs-related payments and enable local areas to enter Recovery Act-funded supportive services and needs-related payments independent of other services and their funding streams, and
  		• Identify Recovery Act-funded youth who are not included in the regular WIA performance measures and reporting.

    If you have any questions about - or have not received the emailed instructions for - these changes, please contact Employment Services Management Information and Customer Support Unit at (404) 232-3520.
    New on April 27, 2009

    As outlined in ES Division Memorandum No. 09-08

    Effective April 27, 2009, the Georgia Department of Labor will discontinue the use of the Dictionary of Occupational Titles (DOT) occupational coding system in most of the Georgia Workforce System (GWS) and CICS. The Occupational Information Network (O*NET) will now be used throughout the majority of GWS and CICS for purposes of occupational coding. Transactions related to GoodWorks!, the Employer Information System (EIS), the Internet Job Information System (JIS), and the "green screen" version of JIS (JO99) will not be included in the April 27 conversion and will be transitioned to O*NET at a later date.

    Field labels in GWS and CICS that currently read DOT Code will be removed and replaced with the field label O*NET Code. To identify an appropriate O*NET code, users will select the Get O*NET code button (also referred to as Autocoder) next to the entry field. Users may also access the stand-alone O*NET utilities currently available in GWS under the Utilities menu to identify an appropriate O*NET code.

    When the Get O*NET code button is selected, a new O*NET Alpha Search window will open displaying the six most likely O*NET code matches based on the information entered about the job title and/or job description. In cases where job title/job description information has not yet been entered, users will be prompted to key a job title or job description in the O*NET Alpha Search window to search for an appropriate match (users may elect to "copy and paste" this information from elsewhere on the customer record). If an appropriate match is identified, the user will simply click on the preferred O*NET code. This selection will automatically populate the O*NET Code field.

    If a suitable O*NET code is not found, users may modify the job description/job title information and conduct a new search by selecting the Search button. The Clear button may also be used to start a new search from scratch.

    Many GWS users have already had the opportunity to work with O*NET codes and the Autocoder since these features were partially integrated into GWS beginning in 2008. Users who have had little or no experience using O*NET codes may wish to access the stand-alone O*NET utilities currently available in GWS under the Utilities menu to familiarize themselves with these new search features.

    The O*NET Online website is also an excellent resource for information about this occupational coding system and can be accessed at http://online.onetcenter.org/. In addition, the O*NET Academy provides an excellent O*NET tutorial which can be accessed at http://www.onetacademy.com/.

    Questions or comments about these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on April 23, 2009

    The Georgia Workforce System (GWS) will be unavailable to users Saturday and Sunday, April 25-26, 2009, due to the conversion of GWS from the Dictionary of Occupational Titles (DOT) occupational coding system to the Occupational Information Network (O*NET) occupational coding system. If the conversion is completed earlier than expected, a users group notification will be transmitted.

    Questions about the temporary unavailability of GWS should be directed to Management Information & Customer Support at (404) 232-3520.

    New on April 17, 2009

    Changes have been made to WIA Service Entry (WI1C) and WIA Service Update (WI1B) transactions.

    A new check box titled "Open to Recovery Act Customers" will allow users to set up new projects or modify existing projects so that they can accept customers funded with Recovery Act funds.

    By checking the "Open to Recovery Act Customers" checkbox it will be possible to assign customers to the project using Recovery Act funds. This capability exists for both new projects and for updating existing projects.

    Example. The local area wants to serve youth in a Summer Youth Employment program using Recovery Act funds. Next to Funding Source, staff selects "Youth," next to Service they select "Summer Employment Opportunity," and then they check the box next to "Open to Recovery Act Customers."


    Also, additions have been made to the Services drop down menu. The six new services that were added are:

    Summer Employment Opportunity
    Work Experience (RA Waiver)
    Comprehensive Youth Guidance and Counseling
    Tutoring, Study Skills, Dropout Prevention
    Alternative Secondary School
    Supportive Services/Needs Based Payment Only


    In addition, the label for Citizenship Skills has been expanded to read "Leadership Development Opportunities/Citizenship Skills."

    With the exception of Support Services/Needs Based Payment Only, all of these services are exclusively Youth services and GWS will not accept other funding sources.

    If you have any questions about these changes, please contact Employment Services Management Information and Support Unit at (404) 232-3520.

    New on April 6, 2009

    As outlined in ES Division Memorandum No. 09-07

    Since the implementation of the CICS Client Log System, the log type identifiers have varied in each career center. Because of these variations, it has been challenging to identify the type of services listed on the SARS reports without contacting individual offices. In order to ensure consistency statewide and easy comprehension of the related SARS reports, on Monday, April 6, 2009, all career center staff will be required to use the same log type description names when adding customers to the CI02 (Client Services Daily Log Entry) screen. These changes only apply to the log types. However, staff may at times have special events; therefore, we have assigned alpha L thru Q and V for those purposes. Staff may continue to assign appropriate group types for their office.

    In addition to a unified list of log types, CICS has been changed to allow entry of Log Type "9" and Group Type "A thru Z", excluding "S." The alpha "S" is excluded because it is used to select a customer and cannot be used at this time to transfer customers to a group type "S." Cosmetic changes have also been added to CI02 (Client Services Daily Log Entry) so that staff will readily know the different log and group types available for entry. The new log list will appear on the HELP screen for log types when F1 is accessed. SARS reports SRV*, SRVW*, and SRVM* have been updated to reflect these changes as well.

    If you have any questions about these changes, please contact Employment Services Management Information and Support Unit at (404) 232-3520.

    Log Type Description
    0 Miscellaneous - may be used as the general intake log from which specific log assignments can be made, as a "catch all" log in place of more specific logs, or for any other purpose not otherwise specified.
    1 New, Reopen, and Additional paper claims
    2 New ES Registration
    3 Veterans
    4 Intranet Claims
    5 BERS
    6 JIS - Job Search
    7 REU
    8 Groups (e.g., workshops, group claims, and other groups where all participants are called and dismissed together)
    9 UI Miscellaneous
    A-B Reserved
    C Complaints
    D DFCS
    E EUC
    F thur I Reserved
    J Job Corp
    K Reserved - e.g., KIA, Katrina
    L thur Q *Available for staff usage
    R Resource
    S SIS - OASIS
    T TOPPSTEP
    U UI Group Claims - when participants are called and/or dismissed individually.
    V *Available for staff usage
    W WIA
    X Express Lane
    Y-Z Reserved

    *For all available alpha logs, please document dates and usage.

    New on April 1, 2009

    Several changes and additions have been made to the Georgia Workforce System (GWS).

    A new transaction, SIS Referrals (GV01), has been added and can be accessed through the following path: GWS>Cust Trans Menu>Services>SIS Referrals.

    This new transaction will allow users to create and update referrals to the Orientation, Ability, and Services Identification Seminar (OASIS), the Services Integration Strategy (SIS) Job Search Activity, and Vocational Rehabilitation (VR).

    Another new transaction, SIS Referrals Report (GV04), can be accessed through the following path in GWS: GWS>Cust Trans Menu>Reports>SIS Referrals Report.

    This new transaction will allow users to run queries and reports useful in the monitoring of SIS referral activity.

    A new field, Assessment, has been added to the Customer Services Entry/Delete (GW24) page in GWS along with the following values: Career Ability Placement Survey (CAPS), Barriers to Employment Success Inventory (BESI), Job Search Attitude Inventory (JSAI), Job Search Knowledge Scale (JSKS), Job Survival Success Scale (JSSS), O*NET Interest Profiler, O*NET Importance Locator, O*NET Ability Profiler, Self-Directed Search (SDS), and Transferable Skills Scale (TSS).

    Though this new field was added primarily to allow staff to document assessments administered to OASIS participants, all users may avail themselves of this new field to take credit when these instruments have been provided to other customers as well.

    A new value has been added to the Failed To Report field on the same page. SIS Job Search has been added and should be selected when a customer does not report for a weekly SIS Job Search appointment as scheduled.

    A new value, SRV INTG, has been added to the Special Activities field on the Customer Skills/Profile Intake (GW22) page in GWS. Users should select this value as part of the ES registration process for customers being referred to OASIS.

    Questions or comments about these changes should be directed to the Management Information & Customer Support Section at (404) 232-3520.

    New on March 13, 2009

    A new option has been added to the Job Order Management (JO33) page in the Georgia Workforce System.

    This new feature, All Orders with Expiration Date equal to _________, will enable users to generate a report of all jobs orders set to expire on a specific date. Users will utilize the calendar icon  to select the appropriate date.

    Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on March 06, 2009

    A new, optional field has been added to the Work History Employer/Job Position Entry (GW34) page in GWS. Users may now manually enter an O*NET code in the O*NET Code field or select the Get O*NET Code button to the right of the field to identify an appropriate occupational code. When the Get O*NET Code feature is used, users will be able to select a code from a list of the six best-matching O*NET codes based on the job title entered in the Job Title field and/or the job description entered in the Job Duties field.

    Questions about this change should be referred to the Management Information & Customer Support Unit at (404) 232-3520.

    New on March 05, 2009

    A change has been made on the GW! Service Entry Page(GK1C) and Service Update Page(GK1B). The modifications were made to the Service Type and Service Description fields. The service description field now contains a DROP-DOWN BOX which includes: FY09 Work Evaluation, FY08 Work Evaluation, FY09 Work Adjustment Phase 1, FY09 Work Adjustment Phase 2, FY08 Work Adjustment Phase 1, FY08 Work Adjustment Phase 2, FY09 Job Retention for Unsubsidized Employment, FY08 Job Retention for Unsubsidized Employment, FY09 Job Search, FY08 Job Search. The service type field now contains a DROP-DOWN BOX which includes: Work Evaluation, Work Adjustment, Job Search/Job Club/Job Placement, Retention for Unsubsidized Employment.

    Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on January 16, 2009

    JS22 reports for PY2007 (7/1/07 - 6/30/08) will be generated for one week only (January 18-23) for Mid-Year performance reviews. During this week, JS22 will not be updated with new information.

    Currently, information appears on the JS22 report on a daily basis. Starting Saturday, January 24, we will be generating JS22 information only on a weekly basis. This means that new information entered Monday - Saturday of one week will not be reflected on JS22 until the following week. This change is necessary to allow computers more time to efficiently process all of the transactions we are encountering due to increased customer traffic.

    In addition, on the last day of each month at 7pm, JS22 will run and provide updated information for that entire month. This report will be available to users at the beginning of the next working day.

    Questions about this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on December 15, 2008

    A new value, Oasis, has been added to the Workshops drop-down menu on the Customer Services Entry/Delete (GW24) page in the Georgia Workforce System (GWS).

    This new workshop is designed to serve customers who have applied for or are currently receiving Vocational Rehabilitation services through the Georgia Department of Labor. This session will initially be offered in seven pilot locations across the state and is expected to be available statewide later in 2009.

    Questions about this addition to GWS should be directed to Management Information & Customer Support at (404) 232-3520.

    Effective December 10, 2008

    The Georgia Department of Labor launched its Jobs 4 Georgia initiative, which allows employers to post their job orders in a variety of ways. Employers may complete an Interactive Job Order Request Form, call 1- 877-Jobs4GA (1-877-562-7442) and have their order taken by phone, or request that a GDOL representative from a local career center contact them. Information about these services will be provided to employers through a letter from Commissioner Thurmond and via the GDOL webpage.

    Jobs 4 Georgia will enhance the existing services offered to employers and support the efforts of career centers to obtain and increase the number of job orders which will help place more Georgians into the workforce.

    The Jobs 4 Georgia Call Center's primary goal is to be a first point of contact for employers wanting to place a job order. The Call Center will facilitate the placement of job orders by routing job orders to the appropriate career center.

  •    Check the Career Center e-mail box throughout the day.

    		•
      Requests coming from jobs4georgia@dol.state.ga.us will contain Jobs 4 Georgia related Employer Job Order Request forms and will be coded red to indicate a high priority. The e-mail box should be checked at a minimum once per hour. All requests for direct contact should be logged and given to an EMR, RES, or other GDOL representative to make contact with the employer by the close of business the following day. These request forms will only come by fax in circumstances when the Career Center GroupWise is down.
  •    Enter the Job Order with identifier.

    		•
      Once the Employer Job Order Request form is received it should be entered into GWS by the close of business the following day.
      The Employer Job Order Request form will have been checked by Jobs 4 Georgia staff and will be ready for entry into GWS. The Career Center will be responsible for all normal job order maintenance and follow-up on these job orders per Chapter 2 of the OPM.
      When placing the job order in GWS you will need to select Job 4 Georgia from the drop down SOURCE box. This indicator is only used for tracking job orders.
  •    Call the Employer.

    		•
      The job order taker should call the employer immediately upon entering the order. This is to provide the employer with their job order number and to inform them that it will be viewable the next day. This is an opportunity for the career center to establish a rapport with the employer and promote future business. The employer should be encouraged to communicate directly with the career center's EMR, RES or other appropriate GDOL staff, send subsequent e-mails to personal e-mail boxes, or to call the representative directly.
  •    Follow Up and Maintain the Job Order.

    		•
      Per Chapter 2 of the OPM.
    Questions about this addition to GWS should be directed to Management Information & Customer Support at (404) 232-3520.

    New on December 4, 2008

    A change has been made to the Customer Intake/Update page in GWS.

    A new field has been added directly below the Non-Custodial Parent selection. It is the
    Fatherhood Program Participant (for TCSG use only):
    field and is not required for an ES, WIA, or GoodWorks! Registration. It is for use by Technical College staff working in the Fatherhood Program who will be responsible for entering data in this field. When the "Yes" box is checked, it indicates that the customer is currently an active Fatherhood Program Participant. Career Center and local WIA staff should not uncheck this box unless they are certain that the customer is no longer actively participating in the Fatherhood Program. If the "Yes" box is checked, then the Non-Custodial Parent selection must also be "Yes." If not, the following error message will appear: "Non-Custodial Parent must be Yes if Fatherhood Program Participant is selected."

    Questions and comments regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on August 14, 2008

    A change has been made to the Job Referral Update/Delete (JO41) page in GWS.

    A new link has been added just below the Alpha Name Search link entitled Reconcile Job Order. When this link is selected by the user, a result of Not hired Other will automatically be assigned to all referrals for which a result has not been previously entered. There is one exception: for referrals made with the referral type Reserve, a result of Other-Reserved Ref will be assigned.

    Questions and comments regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on July 11, 2008

    A new, mandatory entry field has been added to the Job Order Entry/Update (JO30) page in the Georgia Workforce System (GWS). This new field has been added as part of our ongoing conversion from the use of DOT occupational coding to O*NET occupational coding.

    The O*NET Code field has been added just below the DOT Code field. Users will be required to enter both a DOT and O*NET code for each job order until the O*NET conversion is complete. Once the transition from DOT to O*NET is finalized, the DOT Code field will be removed from this page (and all other GWS pages).

    To select an O*NET code, it is suggested that users follow these steps:

    1. Key the job order as usual, including the job description and an appropriate DOT code
    2. Select the Get O*NET Code button to the right of the O*NET Code field
    3. A separate O*NET Alpha Search window will open. The job description entered on the Job Order Entry/Update (JO30) page will automatically be copied into the Description field on this page.
    4. The six mostly likely O*NET code matches (based on the information entered in the job description) will be displayed along with job descriptions.
    5. If an appropriate match is identified (as should be the case the overwhelming majority of the time), the user should simply click on the O*NET code selected. The O*NET Alpha Search window will close and the selected O*NET code will automatically populate the O*NET Code field on the Job Order Entry/Update (JO30) page.
    6. If a suitable O*NET code is not found on the first try, users may modify the job description information and conduct a new search by selecting the Search button. The Clear button may also be used to start a new search from scratch. Users should be aware, however, that the modified job description information will not be carried back automatically to the Job Order Entry/Update (JO30) page. Users will need to manually change the job description information on this page if they wish for it to be reflected on the job order.
    7. The Title field may be used to search for a suitable O*NET code in lieu of the Description field.
    8. Users should be aware that, for "special" job orders (such as JD, Spot, PPR, and Job Fair), this feature will work differently since traditional job descriptions are not entered for these orders. Users will simply need to enter a job title or job description once the O*NET Alpha Search window opens in order to identify an appropriate code.

    New O*NET Code and O*NET Title display fields have been added to all job order-related pages that currently display DOT codes and DOT job titles. The DOT field on these display pages has been renamed DOT Title and the Job Title field has been renamed DOT Title. These DOT-related display fields will be removed once the O*NET conversion is complete.

    Additional GWS changes related to our transition from DOT to O*NET will follow in the coming weeks and months.

    Questions about these most recent changes should be directed to Management Information & Customer Support at (404) 232-3520.

    New on July 10, 2008

    A new, non-mandatory entry field has been added to the Customer Skills Profile/Intake (GW22) page in the Georgia Workforce System (GWS).

    The Work Readiness Certificate Level field has been added just below the Professional Licenses field. This field should be used to capture information on customers who have received a Georgia Work Ready Certificate, also known as WorkKeys. Users may select from four values in the drop-down menu: Bronze, Silver, Gold, or Platinum. Users should select the option that matches the achievement level indicated on the customer's Georgia Work Ready Certificate.

    Once entered, this information will display in the newly-added Work Readiness Certificate Level field on the Customer Skills/Profile Intake Inquiry (GW26) page in GWS.

    In addition, a new search field entitled Wrk Rdy Cert (1-4) has been added to the ES Applicant Search (JS13) page in CICS. This field will enable users to screen the jobseeker database for customers who have received a Georgia Work Ready Certificate. Users should enter 1 in this field to identify customers who have received a Bronze (or higher) certification, 2 for Silver (or higher), 3 for Gold (or higher), or 4 for Platinum.

    Questions regarding these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on May 8, 2008

    Three new features have recently been added to the Utilities menu in the Georgia Workforce System: O*NET Code Inquiry, O*NET Alpha Search, and O*NET Main Categories. The Utilities menu can be accessed through the following path: GWS>Cust Trans Menu>Utilities.

    These features have been added as part of the ongoing transition from DOT to O*NET occupational coding. The O*NET Code Inquiry allows users to enter a specific O*NET code in order retrieve the matching O*NET job title and job description for that code. Users should enter the code in the standard O*NET format, i.e., 11-1011.00.

    The O*NET Alpha Search feature is used to find O*NET job titles which match the criteria entered in either the Title or Description fields.

    The O*NET Main Categories feature may be used to view descriptive information about the 23 main O*NET occupational categories. Users may "build" an O*NET code using this feature by drilling down through each level until an appropriate eight-digit O*NET code can be identified.

    Questions regarding these new features should be directed to Management Information & Customer Support at (404) 232-3520.

    New on March 21, 2008

    A new edit has been added to the Order Adjustment (JO32) page in GWS to prevent users from deleting job orders with existing referrals. Users will be unable to delete job orders if referrals have been made on the order. If staff attempt to delete an order that contains referrals the following error message will appear:

    "Delete Order Option not available. Job Order contains existing referrals."

    Staff will still have the capability of deleting orders that do not contain referrals.

    Staff should contact Management Information & Customer Support at (404) 232-3520 if they need assistance or have questions regarding this change.

    New on March 20, 2008

    A change has recently been made in the Georgia Workforce System (GWS).

    Currently, an automatic e-mail is generated to remind employer customers who have placed job orders that their postings are about to expire. This automatic e-mail is generated seven days prior to the job order expiration date and a comment documenting this automatic e-mail is written to the Job Order History Inquiry/Delete (JO45) page in GWS. Despite this e-mail, the job order does not automatically "expire" and get removed from the system---staff in the order-holding office must review the job order and, when appropriate, contact the employer to determine whether the job order should be adjusted or remain open.

    Effective March 20, 2008, this automatic e-mail will no longer be sent to the employer customer. Instead, the automatic expiration date e-mail will be sent to the order-holding office on the job order expiration date as a reminder that the job order is about to expire and may require additional maintenance or follow-up. These e-mails will be sent to the career center's GroupWise mailbox (i.e. "South_Metro_CC, Macon_CC) with the subject line Job Order Expiration Date. A comment will be automatically posted to the Job Order History Inquiry/Delete (JO45) which reads Expiration Date Email Sent to CC.

    Questions about these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on February 22, 2008

    Dislocated Worker/BRAC/Limited English Proficiency

    As specified in ES Division Memorandum 08 -03, dated February 18, 2008, three sets of fields will be added to/updated on the GWS, effective February 22, 2008.

    I. Dislocated Worker
    The 'Dislocated Worker' indicator will be moved to the Customer Intake/Update Page from the Skills/Profile Intake Page. The element will immediately follow the 'Currently Employed' field on the page.
    This will be a required field for ES - staff must record this information to complete a customer's registration.
    Additionally, a 'Date of Dislocation' field will be added under the 'Dislocated Worker' indicator. While this field will be optional, career center staff are encouraged to record the expected or actual layoff date if known. This field may only be documented if staff have specified that the customer is a Dislocated Worker in the prior field.
    Information from the 'Dislocated Worker' fields will NOT carry over to the WIA Registration Entry/Update Page, so WIA staff will continue to document customers' eligibility in the process of registering customers for WIA in the usual manner. Additionally, the values for the 'Dislocation Categories' drop-down box have been changed to reflect current service and reporting needs.

    II. Base Realignment and Closure (BRAC)
    Two new data elements have been added to the Customer Intake/Update Page to capture whether or not a customer's layoff is the result of an upcoming military base closure. The BRAC elements will immediately follow the new location for the Dislocated Worker elements. The new elements are: 'BRAC Customer' (options including Not BRAC or various BRAC categories) and 'BRAC Base' on which you would specify from which military base the customer is experiencing a layoff.
    These will be required fields for ES and WIA staff to complete a customer's registration.
    These BRAC fields will also be added to the WIA Registration Entry/Update Page for staff use when adding a registration from this page. The information from the BRAC fields on the Customer Intake/Update Page will populate on the WIA Registration Entry/Update Page for new registrations.

    III. Limited English Proficiency (LEP)
    On the Customer Intake/Update Page, the field currently titled 'Needs Help with English' will be replaced with a field titled 'Needs an Interpreter'. The response options will continue to be Yes or No.
    If the response is "Yes," staff will complete the 'If Yes, in what language' field. There will be a drop-down box with standard language options. If the language in which the customer needs an interpreter is not included on this list, staff should check "Other" and document the requested language in the text box that will be provided.
    Completion of the 'Needs Interpreter' field will be required to complete or update an ES or WIA registration. If staff specify "Yes" for 'Needs an Interpreter', they must indicate a language in the appropriate field.
    Collection of accurate information in this section will enhance our ability to serve LEP customers. The information from this section will write to the Common Intake Log (CI02) and customers for whom an interpreter is requested will have the message "Needs Interpreter: (specific language)" on the Reception line of the log.
    When information is entered on the Customer Intake/Update Page specifying the need for an interpreter, this will also display on the Services Inquiry Page (LA21) and on the GWS Customer Services Inquiry.
    The Customer Skills/Profile Intake Page has been modified, to better capture language skills in addition to English that a customer is proficient in. Staff should continue to use the Duties Tools field on JS13 to search for customers with language skills, but now the system will search for information from both the Skills text box and the new 'Language Skills in Addition to English' fields.
    The LEP indicator will also be added to the WIA Registration Entry/Update Page, following 'Labor Force Status'. The label will be 'Limited English' with a "Yes/No" radio button. The 'Needs an Interpreter' question asked on the Customer Intake/Update page will populate this field for new registrations. For existing customers, WIA staff will have the option to complete the 'Limited English' field on the WIA Registration Entry/Update Page if they so choose.

    Questions regarding these changes should be directed to Management Information & Customer Support at (404) 232-3520.

    New on February 14, 2008

    Two new transactions have been added to the Georgia Workforce System. The new transaction Purged Job Order DOT Search (JO46) can be accessed by the following path: GWS>Customer Transaction Menu>Job Orders>Current & Purged Orders>Purged Job Order DOT Search. This new transaction will allow users to produce a list of purged job orders based on the specific criteria entered on the query. From this list, users may click on a specific job order number to access the Purged Job Order DOT Inquiry (JO47) transaction, which will provide additional details about the job order selected.

    Questions regarding these new transactions should be directed to Management Information & Customer Support at (404) 232-3520.

    New on December 20, 2007

    A new feature has been added to the Job Referral Update/Delete (JO41) page in GWS. Users may select the Email Letter button at the bottom of the page to e-mail an employer customer a list of unreconciled referrals on the job order. When this button is selected, the employer's e-mail address from the E-Mail Address field on the Current Job Order Inquiry (JO31) page will automatically populate the Employer Email Address field on the Job Referral Update/Delete (JO41) page. However, users will have the option of overriding this address with a different address when appropriate. If no e-mail address has been entered on the job order, users will be prompted to enter one in the Employer Email Address field on the Job Referral Update/Delete (JO41) page. A comment will be automatically written to the Job Order History Inquiry/Delete (JO45) page which reads Letter & Report Were E-mailed On (date). Once this e-mail is received by the employer, they will be able to reply to the e-mail and enter results. The employer's reply will be returned to the career center's GroupWise mailbox (i.e. "South_Metro_CC, Macon_CC) with the subject line Job Order Results.

    Questions about these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on December 18, 2007

    There have been new features added to the Internet JIS on the Referral Request Page (IJ03) for job seekers in order to expedite working the internet referral queue.

    Job seekers that do not provide an e-mail address on the Referral Request Page (IJ03) will receive a message prompting them to provide one. If the job seeker does not provide an e-mail address after receiving the message they will not be allowed to submit a referral request. They will, however, be informed that they can take down the job order number and report to their local GDOL office for referral assistance.

    Any job seeker that answers "No" to being a Citizen of the United States on the Referral Request Page (IJ03) that has never been registered with the Georgia Department of Labor will be prompted to report to a Career Center to provide documentation confirming that they are eligible to work in the United States. Until the Job Seeker provides proper documentation they will not be allowed to request a referral.

    If a job seeker answers "No" to being a Citizen of United States and they are registered with the Georgia Department of Labor but their Alien Work Authorization has expired, they will also be prompted to report to a Career Center to provide documentation confirming that they are eligible to work in the United Sates. Until the Job Seeker provides proper documentation they will not be allowed to submit a referral request.

    If the job seeker answers "No" to being a citizen of the United States and they are registered or inactive with the Georgia Department of Labor with an unexpired Alien Work Authorization they will be allowed to submit a referral request.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on November 19, 2007

    A change has been made to the Disaster Related field on the Customer Intake/Update page (GW21). The data related to Hurricane Katrina is no longer being collected. The Hurricane Katrina drop down display has been removed. Staff will now be collecting data related to Georgia's drought as we have already had many applications as a result of the drought. This field is required to complete new ES registrations and to renew registrations.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on October 19, 2007

    In an effort to prevent missed referrals, a new feature has been added to the Referral Review (GW41) page in the GWS.

    Users are now required to enter the referral on the Job Referral Entry (JO40) page before a Qualified e-mail can be sent to the customer. Once the referral has been entered on the Job Referral Entry (JO40) page, the user will then go back to the Referral Review (GW41) page to select Qualified and Submit to complete the review in order to generate an e-mail to the customer.

    Note: If the user does not go back to the Referral Review (GW41) page (after entering the referral) and select "Qualified" and click "Submit," the Internet Referral will show a status of "In Review" in the Request Listing Queue.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on September 27, 2007

    A new field, See Search Results with Employer Names, has been added to the Current Job Order DOT Search (JO35) page in GWS. Users will have the option of indicating whether the employer names should appear on their query/report by selecting the "Yes" or "No" value from the drop-down menu to the right of the field name. To print the report, users may select the Print Listing link at the top of the page or do a File>Print in their web browser.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on September 14, 2007

    Changes have recently been made to the Referral Review (GW41) page in GWS and the Referral Request (IJ03) page in Internet JIS.

    A new field, Do You Currently Possess A Valid Driver's License?, has been added to the Referral Request (IJ03) page in Internet JIS. Customers will now be able to indicate whether they have a current "regular" (Class C in Georgia) driver's license by selecting the appropriate "Yes" or "No" radio button to the right of the field label. If the job order requires a commercial driver's license and/or specific endorsements, customers will still be required to enter those details in the List Skills section on that page.

    Staff responsible for working the Internet referral queues will be able to view the customer's driver's license information on the Referral Review (GW41) page in GWS in the Applicant Information section.

    Important Note: The Driver's License field will likely be empty for referral requests that were submitted prior to September 14, 2007. Staff should continue to review the Skills section for this information until all referral requests that were submitted prior to September 14, 2007 have been worked out of the queue.

    Questions regarding these changes should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on August 30, 2007

    As outlined in ES Division MEMORANDUM 07-22

    In an effort to simplify the conversion process of our current DOT coding system to the O*NET coding system, the following change will be implemented on August 30, 2007.

    The Customer Skills/Profile Intake page (GW22) and the internet claim processing page, Job Preferences (UCRG), will no longer accept partial DOT codes. Staff will be required to enter a complete 9-digit DOT code in both of these sections. In cases where the customer indicates an interest in performing work in a field in which they have no previous experience, staff should indicate that the customer has zero (00) months of experience. If the customer is a claimant, staff are still required to enter the DOT code that best matches the claimant's most recent job title in the 1st DOT field.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on July 19, 2007

    A change has recently been made to the Job Referral Update/Delete (JO41) page in GWS.

    A new field has been added directly below the Job Order Number field entitled Referral Names Starting With. Users may select an alpha character from the drop-down menu and select the Alpha Name Search link to the right of the drop-down menu. The page will then display the names of customers who have been referred on the job order whose last name matches the alpha character selected.

    Questions regarding this change should be directed to Management Information & Customer Support at (404) 232-3520.

    New on May 17, 2007

    A change has recently been made to the JS13 page in CICS.

    The GED(Y) field has been removed.

    The HS Grad(Y) field has been renamed HS Grad/GED(1-3). Users will enter a "1" in this field to select only customers who have received a high school diploma. Users will enter a "2" to select only customers who have received a GED. Lastly, users may enter a "3" to generate a list of customers that have received either a high school diploma or GED.

    Questions regarding these changes should be directed to Management Information & Customer Support at (404) 232-3520.

    New on March 15, 2007

    Several enhancements have recently been made to the Internet Job Information System (JIS).

    On the Job Title Detail (IJ02) page, the Job Title and Job Location fields have been expanded to hold additional characters. These fields have also been expanded on the Referral Request (IJ03) page.

    A number of other changes have also been made to the Job Title Detail (IJ02) page. The employer job title now appears on this page instead of the DOT job title. In addition, the order of the display on this page has changed. Following the Job Title and Job Location, the Minimum Skills section will be displayed, followed by the Preferred Skills and Job Description sections. The bulleted items that currently appear under the Preferred Skills section have been moved under the Minimum Skills section. If the job order shown requires the applicant to possess an occupational license, an additional bulleted item will appear under the Minimum Skills section detailing the kind of occupational license that is required.

    The Referral Request (IJ03) page has also been modified to be consistent in appearance with the Job Title Detail (IJ02) page.

    Staff should contact the Management Information & Customer Support Unit at (404) 232-3520 if they have questions about these changes.

    New on February 1, 2007

    A change has recently been made to the Customer Intake/Update (GW21) page in GWS.

    In the Application Type field, the value MSFW has been removed. Staff will be required to complete a Full ES Registration on all Migrant Seasonal Farm Worker (MSFW) customers. Regulations now require a full registration on all MSFW customers unless they sign a waiver of the full range of services that are available through the Georgia Department of Labor and are being referred to a single employer. New MSFW partial registration cards, which include the waiver, are being developed and should be ready in the near future. In the meantime, do not use the partial registration cards for these customers. If you have questions about this change, please call Sherri Wilson at (404) 232-3500.

    New on January 6, 2007

    New Youth Literacy/Numeracy Page and Changes to the WIA Registration Page Effective January 6, 2007

    The new Youth Literacy/Numeracy page allows staff to add or update assessment information on customers for the Literacy/Numeracy common performance measure. Complete instructions for the new page are contained in the Youth Literacy/Numeracy Training Guide that was provided to local areas. The guide will also be available on the GDOL Intranet Bulletin Board.

    Math and reading assessment information from the Customer Service Plan and the Basic Literacy Skills Deficient indicator have been organized into the new Basic Skills Information section on the WIA Registration page. For new youth customers, this section must be complete before youth eligibility can be determined. Instructions for the new section and youth eligibility rules are also part of the Youth Literacy/Numeracy Training Guide.

    Please direct questions to your WIA field representative or to Management Information and Customer Support at (404)232-3520.

    New on December 13, 2006

    E.S. DIVISION MEMORANDUM NO. 06-31

    SUBJECT:   GoodWorks FFY07 Contract Changes in GWS - DAILY CONTACTS

    As mentioned in ES Division Memorandum No 06-29, GoodWorks FFY07 Contract Changes in GWS, a new feature has been added to the system. The Goodworks Daily Contacts drop down box is necessary to document contacts made by Job Ready TANF Recipients registered on and after October 1, 2006. Daily Contacts are required when a Job Ready TANF Recipient is registered and has started the Goodworks Job Ready workshop, and job search activities. Participants must make no fewer than 12, and no more than 24 job contacts in a four-week period. The Georgia Workforce System (GWS) pages have been updated and will allow users to enter FFY07 customer Daily Contacts as far back as October 1, 2006. Please begin using this new feature on Thursday, December 14, 2006. The GWS pages have been modified as follows:

    Customer Services Entry/Delete Page

    A new selection field has been added to the Customer Services Entry/Delete page for Daily Contact entries and will include five selections in the drop-down selection box: In-Person, Phone, Email, Fax, and Unsuccessful Contact Attempt. Click on the down arrow to see all five selections.

    GoodWorks! Daily Contacts:

    In addition, a GoodWorks! Daily Contacts Notes field was added to accommodate optional notes (Please note that the text box is limited to 40 characters. Detailed notes should be entered on the Follow-up/Counseling Notes Entry/Update page). However, if the notes text box is not completed when you select "Unsuccessful Contact Attempt" the error message below will be displayed:

    GoodWorks! Daily Contacts Notes: We discussed some job referrals.

    ***ERROR - Unsuccessful contact attempt selected - must enter Notes ***

    You cannot update the page until a note has been added further explaining your unsuccessful attempt to contact the customer.

    A daily contact can only be entered for a TANF Recipient who is Job Ready with a GoodWorks! Workshop Started. Should you attempt to enter a daily contact for other customers, the following error message will display.

    *** ERROR - Customer is not a Job Ready TANF Recipient ***

    If a GoodWorks Workshop Started has not been entered first, this message will display.

    *** ERROR - Customer must have a GW! Workshop Started before Daily Contact entry ***

    Structured job search activities may last for 4 weeks or shorter if the customer secures employment before the conclusion of the training or withdrawals from participation for reasons beyond GDOL's control and/or approval. Customers are required to make between 12 and 24 contacts. Career Center Staff should document the daily contacts in the system. It is noted that the GWS will allow multiple contacts on the same day. When a contact is added, it will write a service description to the Customer Services Inquiry as follows:

    SITE EMPLOYEE ID POSTED DATE TRANSACTION DATE SERVICE DESCRIPTION
    0000 0000 11/13/2006 11/13/2006 GW! DAILY CONTACT-IN-PERSON

    Deletions:  Should an instance occur when a GW! Workshop Started has been entered and/or a GW! Daily Contact added in error, staff must delete the GW! Daily Contact first. An edit has been added to ensure deletions occur in proper sequence.

    *** ERROR - GW! DAILY CONTACTS ENTERED - CANNOT DELETE ***

    When a note is entered along with any Daily Contact, you must delete the daily contact and note simultaneously. The contact note must be entered exactly as initially entered (see the Customer Services Inquiry page for verification of your original note). If the deletion is attempted without the correct note, this message will display.

    *** ERROR - GW! Daily Contact Notes does not match - Delete not allowed ***

    Customer Services Inquiry Page
    To assist users with tracking and monitoring their Daily Contacts, a feature has been added to the Sort drop-down list named GoodWorks (Workshops & Daily Contacts) that will allow users to search for entered Daily Contacts. When this option is used, the GoodWorks! Workshop Started and GoodWorks! Workshop Completed will also be listed. Users can use this page to print contacts as needed.

    SITE: Sort:
    Name: DOE, JOHN

    SITE EMPLOYEE         ID POSTED   DATE TRANSACTION          DATE SERVICE DESCRIPTION
    0000 0000 11/13/2006 11/13/2006 GW! DAILY CONTACT-IN-PERSON
    0000 0000 11/20/2006 11/20/2006 GW! DAILY CONTACT-TELEPHONE - WE DISCUSSED SOME JOB REFERRALS
    0000 0000 12/04/2006 12/04/2006 GW! WORKSHOP COMPLETED Successful
    0000 0000 11/13/2006 11/13/2006 GW! WORKSHOP STATED

    If you have questions regarding this memo, please contact Janet Hutcheson at (404) 232-3546; Nancy Meeden at (404) 232-3797; Karen Simmons at (404) 232-3798 concerning policy issues and Jo Ann Terrell at (404) 232-3533 regarding GWS questions.

    New on December 7, 2006

    A couple of modifications have recently been made to the Georgia Workforce System (GWS).

    On the Job Referral Entry (JO40) page, a new value has been added to the drop-down menu in the Result field. This new value is entitled Other-Reserved Ref. This new value has also been added to the Job Referral Update/Delete (JO41) page.

    On occasion, Career Center staff experiences difficulty in reconciling job orders where reserved referrals have been made. This is especially true if the reserved referral was made by a person that works outside of the order-holding office.

    Though every effort should be made to ascertain the actual outcome of each reserved referral, Career Center staff may now select the Other-Reserved Ref result when this is not possible. This result value may only be used in conjunction with a referral code of Reserve.

    In the Referral Type field on the Job Referral Entry (JO40) page and the Referral field on the Job Referral Update/Delete (JO41) page, the value Spot/PPR has now been split into two separate values, Spot and PPR. Staff should use the Spot value when the placement is the result of a spot job order, and the PPR value should be used when the placement is a result of the Probable Placement Report.

    Please contact the Management Information & Customer Support Unit at (404) 232-3520 if you have any questions related to these changes.

    New on November 13, 2006

    E.S. DIVISION MEMORANDUM NO. 06-29

    SUBJECT:    GoodWorks FFY07 Contract Changes in GWS

    The GoodWorks Contract with DHR for FFY07 (October 1, 2006 through September 30, 2007) has been executed. During this contract period, Job Ready TANF Applicants, Job Ready TANF Recipients and TANF Recipients with Identified Challenges will be provided services.

    Per DFCS request, Near Job Ready customers will no longer be served. However, Subsidized Employment will still be available to customers with Identified Challenges who are receiving Intensive Services. Career Centers should continue to work with Intensive Services Providers to identify Subsidized Employment opportunities.

    MICS and IT staff have made necessary enhancements to Georgia Workforce System (GWS) to accommodate keying new referrals, registrations and Applicant workshops.

    The following changes to (GWS) pages can be accessed immediately:

    I.   GoodWorks Referral Update (Data Entered by DFCS Staff)
         A.   Referral Type: The Referral Type field will display the previous drop-down
               list and will include:
         Although Non-Custodial Parent is listed, we are not providing special services to this population this year; therefore, it can not be selected.

         B.   Referred For: If the referral type is TANF Applicant, DFCS staff will only be able to select Career Center Core Services / Job Ready.

    Referral Type:  
    Referred For:  
    Months On TANF:  
    Job Ready:   Yes No Near Job Ready

         A java message has been added to ensure neither Intensive Services / Identified Challenges, nor Additional Work Activities / Near Job Ready can be selected.

         

         If the referral type is TANF Recipient, DFCS staff will continue to be able to select Career Center Core Services / Job Ready or, Intensive Services / Identified Challenges as appropriate.

    Referral Type:  
    Referred For:  
    Months On TANF:  
    Job Ready:   Yes No Near Job Ready



    Referral Type:  
    Referred For:  
    Months On TANF:  
    Job Ready:   Yes No Near Job Ready

    A java message has been added to ensure Additional Work Activities / Near Job Ready cannot be selected.

         

         C.   Job Ready:: If the referral type is TANF Applicant or TANF Recipient and the referred for status is Job Ready, the "Yes" radio button must be checked.

    Referral Type:  
    Referred For:  
    Months On TANF:  
    Job Ready:   Yes No Near Job Ready

        A java message has been added to ensure the Near Job Ready radio button cannot be selected at anytime.

         

    II.  GoodWorks Initial Contact Entry/Update (Entered by GDOL Staff)
          A.   Service Determination: If the referral type is TANF Applicant, Career Center staff will only be able to select Career Center Core Services / Job Ready.

    Service Determination:  
    Service Determination Date:   //

    An edit has been added to ensure Intensive Services / Identified Challenges or, Additional Work Activities / Near Job Ready cannot be selected.

    Error - Intensive Services/Identified Challenges cannot be selected for TANF Applicant

    Error -Additional Work Activities/Near Job Ready cannot be selected for TANF Applicant

    If the referral type is TANF Recipient, staff will continue to select Career Center Core Services / Job Ready or Intensive Services / Identified Challenges as appropriate.

    Service Determination:  
    Service Determination Date:   //

    Service Determination:  
    Service Determination Date:   //

    An edit has been added to ensure Additional Work Activities / Near Job Ready cannot be selected.

    Error -- Service Determination cannot be Additional Work Activities/ Near Job Ready.

         B.  Job Ready:  If the referral type is TANF Applicant or TANF Recipient and the service determination status is Job Ready, the "Yes" radio button must be selected.

    Service Determination:  
    Service Determination Date:   //
    Job Ready:   Yes No Near Job Ready

    If the referral type is TANF Recipient and the service determination is Intensive Services / Identified Challenges, staff will continue to select the "No" radio button.

    Service Determination:  
    Service Determination Date:   //
    Job Ready:   Yes No Near Job Ready

    An edit has been added to ensure Near Job Ready radio button cannot be selected at anytime.

    Error -- Near Job Ready cannot be checked

    III.  Customer Service Entry/Delete(Entered by GDOL staff)

    GoodWorks Workshop Started and GoodWorks Workshop Completed: The page will allow GoodWorks Workshop Started and GoodWorks Workshop Completed service entries for TANF Applicants. Entry of these services will require an ES registration in addition to the referral and GoodWorks Registration as it is currently required for TANF Recipients who are Job Ready.

    GoodWorks Workshop Status:  
    GoodWorks! Workshop Started:  
    GoodWorks! Workshop Completed:  

    An edit has been added to ensure GoodWorks Workshop Started or GoodWorks Workshop Completed entries for Near Job Ready/Not Job Ready cannot be entered. The Goodworks Workshop Status field will display "Not Job Ready."

    GoodWorks Workshop Status:  
    GoodWorks! Workshop Started:  
    GoodWorks! Workshop Completed:  

    In addition, the Daily Contacts entry for Job Ready TANF Recipients will soon be added to the Customer Services Entry/Delete page. Instructions will be distributed as soon as updates are finalized.

    If you have questions regarding this memo, please contact Janet Hutcheson at (404) 232-3546; Nancy Meeden at (404) 232-3797; Karen Simmons at (404) 232-3798 concerning policy issues and Jo Ann Terrell at (404) 232-3533 regarding GWS questions.

    New on October 5, 2006

    Two new identifiers have been added to the CI02/Client Services Daily Log Entry page in CICS.

    Customers who have been determined eligible for TOPPSTEP services will now have an identifier when they are logged on to the CI02 page. This identifier will appear in blue text.

    In addition, active WIA customers will also be identified when logged on to CI02, along with the number and name of the area in which they are being served. This identifier will also appear in blue text.

    Please contact the Management Information & Customer Support Unit at (404) 232-3520 if you have any questions related to these changes.

    New on August 17, 2006

    Several changes have recently been made in the Georgia Workforce System (GWS).

    The June 28, 2006 posting on the "What's New?" football in GWS indicated that the value Manual Search had been removed from the Referral Type drop-down menu on both the Job Referral Entry (JO40) and Job Referral Update/Delete (JO41) pages in the Georgia Workforce System. However, while the change was made to the Job Referral Entry (JO40) page, the value Manual Search still remains in the drop-down menu on the Job Referral Update/Delete (JO41) page.

    The Manual Search value cannot be removed from the Job Referral Update/Delete (JO41) page until all unreconciled job referrals that indicate Manual Search as the source of the referral have been reconciled. Since Manual Search is an outdated value and should no longer be used, an edit has been added that will prevent users from selecting the Manual Search value on the Job Referral Update/Delete (JO41) page. The edit message will read:

    Manual Search Referral Type Is No Longer In Use. Please Make Another Selection.

    Once all Manual Search referrals have been reconciled, the Manual Search value can be permanently removed from the Job Referral Update/Delete (JO41) page.

    A change has also been made to the Job Order History Inquiry/Delete (JO45) page in GWS. Currently, when a reserved referral is entered on a job order, a comment is automatically written to the Job Order History Inquiry/Delete (JO41) page which reads:

    Referral Reserved for SSN: 222222222

    Users have been allowed to delete these entries on the Job Order History Inquiry/Delete (JO41) page by clicking on the Emp ID in the far-left column of the page. However, an edit has now been added which will instruct users to contact Management Information & Customer Support for assistance with deleting comments related to reserved referrals. The edit message will read as follows:

    Reserved referral history record deletion requires central office staff assistance. Please contact MI & CS at (404) 232-3520.

    The "referral card" has also been enhanced. Though the Employer Name and Job Title will continue to appear in its current location, the Employer Name and Job Title will also now appear underneath the referral instructions, along with the other new fields that were added to the "referral card" on May 11, 2006.

    Lastly, a new search option has been added to the Order Management (JO33) page. The new search option is entitled:

    All Orders with Reserved Referrals more than ______ days old

    This option will allow users to identify job orders that have reserved referrals that may need to be updated or resulted.

    Please contact the Management Information & Customer Support Unit at (404) 232-3520 if you have any questions related to these changes.



    New on June 28, 2006

    A change has been made to the Job Referral Entry (JO40) and Job Referral Update/Delete (JO41) pages in the Georgia Workforce System (GWS). The value Manual Search was removed from the Referral Type drop-down menu.

    Manual Search was removed because it was outdated. In the past, a Manual Search would occur when GDOL staff performed job matching by searching a hardcopy file of job orders and cross-matching them with qualified job seekers found in a hardcopy customer file. Since this no longer occurs, the Manual Search value is obsolete. Career Centers that still maintain a hardcopy file for customers that are interested in employment with a Special Account Employer should select the Special Acct value when a referral is made.

    Based on feedback from Career Center staff, the Manual Search value was frequently being used in cases where the referral actually resulted from an Order DOT Search. In this case, the value DOT Search should be selected. This would include referrals that result from the review of a hardcopy print-out of job orders that has been generated from GWS.

    If you have any questions, please contact the Management Information & Customer Support Unit at (404) 232-3520.

    New on June 12, 2006

    Income Guidelines for Determining Low Income Levels

    The U.S. Department of Labor has issued revised Lower Living Standard Income Level figures as published in the Federal Register, June 1, 2006. The U.S. Department of Health and Human Services has issued revised poverty guidelines figures as published in the Federal Register, January 24, 2006. These revisions will become effective for the Georgia Workforce System on June 12, 2006. Please ensure that all staff and service providers who are involved in eligibility determination for WIA services receive a copy of the revisions below. If you have any questions about these revisions, please contact Star Dickey at (404) 232-3520.

    Revised Guidelines

    The Act provides for use of one of two sets of data in determining economically disadvantaged persons and program eligibility: Department of Health and Human Services (HHS) Poverty Guidelines or the lower Living Standard Income Level (LLSIL). The higher of the poverty guidelines or 70% of the LLSIL for each family size and area was used in construction of the table below.

    To determine low income level for any family size, intake staff should compare the customer's family income with the corresponding poverty level figure based on family size and area. (A table listing Georgia's counties by Metropolitan Areas, Nonmetropolitan Areas, and Atlanta MSA is included.) Income figures listed in the Poverty Level columns below are utilized when determining whether a customer is considered low income for WIA eligibility for youth, priority services for adults, and federal reporting for all target groups.

    The income levels shown in the table below will apply to WIA eligibility and reporting in federal program years 2005-2006, or until another update occurs.


    Program Years 2005-2006
    Six-Month Income Guidelines for WIA:
    Low Income Level Figures Effective June 12, 2006

    Family Size    		 Metropolitan
    Areas
    Atlanta MSA    		 Nonmetropolitan
    Areas
    1
    $ 4,900
    $ 4,900
    $ 4,900
    2
      6,600
      6,600
      6,600
    3
      8,525
      8,465
      8,300
    4
     10,520
     10,445
     10,065
    5
     12,415
     12,330
     11,880
    6
     14,520
     14,415
     13,890
    7
     16,625
     16,500
     15,900
    8
     18,730
     18,585
     17,910

    For each over 8
    Add:
      2,105
      2,085
      2,010



    GEORGIA COUNTIES WITHIN METROPOLITAN, NONMETROPOLITAN AREAS,
    AND ATLANTA MSA
    Counties Within Metropolitan Statistical Areas. (Use Metropolitan Area Eligibility Guidelines)
    Baker Effingham Marion
    Bibb Floyd Monroe
    Brantley Glynn Murray
    Brooks Hall Muscogee
    Bryan Harris Oconee
    Burke Houston Oglethorpe
    Catoosa Jones Peach
    Chatham Lanier Richmond
    Chattahoochee Lee Stewart
    Clarke Liberty Terrell
    Columbia Long Twiggs
    Crawford Lowndes Walker
    Dade McDuffie Whitfield
    Dougherty McIntosh Worth
    Echols Madison
    Counties Within the Atlanta Metropolitan Statistical Area. (Use Atlanta MSA Eligibility Guidelines)
    Barrow Douglas Meriwether
    Bartow Fayette Newton
    Butts Forsyth Paulding
    Carroll Fulton Pickens
    Cherokee Gwinnett Pike
    Clayton Haralson Rockdale
    Cobb Heard Spalding
    Coweta Henry Walton
    Dawson Jasper
    DeKalb Lamar
    Counties Outside MSAs with Populations of 50,000 or More.(Use Metropolitan Area Eligibility Guidelines)
    Bulloch
    Troup
    Nonmetropolitan and Rural Area Counties. (Use Nonmetropolitan Area Eligibility Guidelines)
               All remaining counties not listed above


    New on May 18, 2006

    Additional information on ES Division Memorandum 06-11

    To ensure that staff have the ability to record Placement Activity for Internet Referrals, a System Modification has been made to allow usage of the "Spot/PPR" Referral Type Value. When Spot or PPR Job Orders are written to take credit for Missed Placements and the original Referral Type Value is "Internet", staff should use the "Spot/PPR" Value and continue to follow current OPM Policy.

    New on May 11, 2006

    Oftentimes, customers receive multiple job referrals upon visiting their local Career Centers. Therefore, it can be difficult later for the customer to remember important details about the jobs for which they have been referred. Though Career Center staff are responsible for reviewing these particulars with the customer during the referral process, it might be helpful to provide this information in writing to the customer as a means of reinforcing the details that were shared during the referral process.

    Therefore, several items have been added to the referral "card". The following fields have been added in the area below the referral instructions:

    Job Duration

    Hours Per Week

    Shift

    Pay

    Additional Pay Info

    Work Schedule

    These fields will be filled with the information that appears on the Current Job Order Inquiry/JO31 page in the GWS system. The field labels will only appear if there is information entered in those fields on the Current Job Order Inquiry/JO31 page. If no information is entered, those field labels will not appear.

    Questions and comments should be directed to Management Information and Customer Support at 404.232.3520.

    As outlined in ES Division Memorandum No. 06-13

    As a part of "Operation Welcome Home" employers who wish to hire veterans will be contacting the Department either by utilizing the Central Office toll-free line or by contacting the Career Centers directly. The following procedures have been established for obtaining employer information, screening veterans' files, and entering the job order:
    1. Take the information from the employer as a job order application. Add to the body of the job order application form the statement: "Veterans are encouraged to apply". Within the following 72 hours, managers should assure that veterans' files are thoroughly screened for qualified applicants. Screening should reach beyond the veterans registered in the order-holding-office where appropriate. To the extent practical, the job opportunity information should be shared with staff serving veterans in other career centers. When expanding the search for qualified veterans, consideration should be given to earnings, commuting distances, and the potential need to relocate.

    2. If enough qualified veterans are found to meet the requested number of referrals, enter the job order checking the new "Operation Welcome Home" field on the Job Order Entry/Update page, key the referrals, put the job order in referred status, and call the employer to advise him or her of the results. If the employer is satisfied with the number of referrals, leave the job order in referred status. Follow-up contacts should be made to obtain results of referrals.

    3. If, after completing the screening process, too few qualified veterans are found, contact the employer and apprise him or her of the outcome. Ask if he or she would like to open the order to the general public. If yes, enter the job order with the "Veterans are encouraged to apply" statement in the body of the job order and the "Operation Welcome Home" field checked, key the veteran referrals, and release the job order to the general public. If no, enter the order with the "Operation Welcome Home" field checked, and the "Veterans are encouraged to apply statement", key the veteran referrals, and place the order in referred status. Follow-up should be made with the employer to obtain results of referrals.

    4. If, after completing the screening process, no qualified veterans are found, contact the employer and apprise him or her of the outcome. Ask if he or she would like to open the order to the general pubic. If yes, treat it as any other job order, but check the "Operation Welcome Home" field and add "Veterans are encouraged to apply" statement in the body of the job order. If no, enter the order as above and close it with reason "other" on the Order Adjustment page.

    If you have questions or need additional information, please contact Ken Cochran at (404) 232-3530.

    Another change unrelated to "Operation Welcome Home" was recently made to the Order Management (JO33) page in GWS. In the Select Site field, several new values were added to the drop-down menu. The new values are as follows:

    Statewide
    District 1
    District 2
    District 3
    District 4 North
    District 4 South
    District 5 East
    District 5 West
    District 6

    Career Center staff now have the capability of using these new Select Site values to run queries for any of the options available on the Order Management (JO33) page.

    Questions regarding this change should be directed to the Management Information & Customer Support Unit at (404) 232-3520.

    New on April 14, 2006

    End of WIA Services/Performance Exclusion and WIA Follow-up

    The WIA Exit and Follow-up Entry/Update page in GWS has been split into two parts and a new process for documenting WIA End of Services, Performance Exclusion and Follow-up information in GWS goes into effect on April 14, 2006.

    The End of WIA Services/Performance Exclusion page allows staff to record information on when and why a customer's WIA services ended. The WIA Follow-up page has also been redesigned to meet Common Measures requirements. Please refer to the April 10, 2006 Common Measures Memorandum for detailed information on these changes.

    New on March 30, 2006

    As Outlined in ES Division MEMORANDUM 06-11.

    The Referral Type field on the Job Referral Entry page now contains a new value, "Spot/PPR". This value should be used as the referral type for individuals referred on Spot or PPR Job Orders to take credit for missed placements. In addition to using the new "Spot /PPR" value for the Referral Type field, staff should continue to follow current OPM policy when entering all job orders.

    For Spot orders, staff should write a new job order using the current date for the job order, referral and hire dates. The user ID of the person who wrote the original job order should be reported as the job order taker, and the user ID of the staff person who made the original referral should be reported as the person making the referral. The appropriate DOT code, pay, hours etc., should also be used. Instead of a job description, the following statement should be put into the summary (Job Duties & Related Information field): "Spot job order to take credit for placement(s) missed on job order # (original job order number) dated (date of original job order). Hired (date an applicant(s) was hired)."

    For PPR orders, staff should write a new job order using the current date for the job order, referral and hire dates. The Career Center manager's user ID must be reported as the job order taker and the user ID of the staff member who originally sent the applicant must be reported as person making the referral. The appropriate DOT code, pay, hours etc., should also be used. Instead of a job description, the following statement should be put into the summary (Job Duties & Related Information field): "Job order written as a result of the PPR. Applicant was referred on job order # (original job order number) dated (date of original job order)."

    Questions and comments should be directed to Management Information and Customer Support at 404.232.3520.

    New on March 13, 2006

    As Outlined in ES Division MEMORANDUM 06-09.

    In order to ensure the integrity of the GoodWorks reporting system, Georgia Workforce System (GWS) will limit automatic deletions of GoodWorks Employment Records for Job Ready and Near Job Ready customers. This change will be effective Monday, March 13, 2006. When a job order referral has a hire result, Career Center staff will have the capability to delete the referral or to change the result only during the month that it is initially entered. However, if a placement is entered in error and a deletion is attempted in any month other than the initial entry month, you will receive an error message asking that you contact the Management Information and Customer Support Unit to complete the transaction.

    This change will prevent automatic deletions of GoodWorks Employment Records for Job Ready and Near Job Ready customers who have been previously reported in performance calculations and payments have been requested for those attainments. When a job order placement is deleted, or a hire result is changed in the GWS months later, it raises questions as to the appropriateness of that initial entry.

    Please ensure that proper checks and balances are in place to verify employment information prior to adding the record in GWS. If, on a rare occasion, a placement is entered in error and a deletion is attempted in any month other than the initial entry month, contact the Management Information and Customer Support Unit (MICS) at (404) 232-3520 for assistance.

    If you have any questions concerning this memo, please contact Karen Simmons at (404) 232-3798 or Nancy Meeden at (404) 232-3797. Questions concerning GWS should be directed to MICS at (404) 232-3520.
    New on March 09, 2006

    A change has been made to the Order Management (JO33) page in the Georgia Workforce System (GWS). The field Orders with no contact for more than _______ days has been amended to read Orders in ______ status with no contact for more than _______ days. The values in the drop-down menu will be Open, Referred, and Hold.

    Questions and comments should be directed to the Management Information & Customer Support section at (404) 232-3520.
    New on February 23, 2006

    As Outlined in COMMON MEASURES MEMORANDUM - February 20, 2006
    Changes to the WIA Registration and Exit/Follow-up Pages in GWS

    Several changes to the WIA registration and exit/follow-up pages in GWS will be implemented on February 23, 2006. The most significant change is to the youth follow-up/outcome information. Diploma, GED, and technical or occupational skills certificates will be recorded for all youth-funded customers who were between the ages of 14 and 21 at registration. Placement and Retention information will also be recorded for all youth, so the "Older Youth Follow-up Information" section has been merged into the "All Youth" section.

    Other minor changes are discussed in the attachment to the memo. Please direct any questions about these changes and/or data collection instructions to your WIA field representative, Field Services or to MI&CS staff at 404.232.3520.

    As outlined in ES Division Memorandum 06-06
    Currently, customers have the option of using JIS/JO99 to view information about job openings outside of Georgia. Customers will now be directed to the Georgia Department of Labor's website at www.dol.state.ga.us and asked to select the Find A Job link, followed by America's Job Bank (AJB). Customers may also select the Major Job and Resume Banks link to explore out-of-state job postings on a number of other websites.
    Customers in the local Career Centers will be alerted to this change when using JIS/JO99. Option 3 (An Area Of The Country) and Option 4 (A Specific State) have been removed from the Where Do You Want To Look For Work page. Instead, customers will see the following message:
    • FOR INFORMATION ABOUT JOBS IN OTHER STATES, PLEASE VISIT THE GEORGIA DEPARTMENT OF LABOR'S WEBSITE AT WWW.DOL.STATE.GA.US. CLICK ON THE "FIND A JOB" LINK TO VIEW LISTINGS IN AMERICA'S JOB BANK AND OTHER FREQUENTLY-USED JOB BANKS.
    Questions and comments should be directed to the Management Information & Customer Support section at (404) 232-3520.
    New on February 16, 2006

    A new field has been added to the Customer Skills/Profile Intake Inquiry (GW26) page. The field label is entitled Professional Licenses and is located under the Customer Skills sub-heading just below the field label Other Licenses. This field will display any information that has been entered in the Professional Licenses field on the Customer Skills/Profile Intake (GW22) page.

    Questions and comments should be directed to the Management Information & Customer Support section at (404) 232-3520.
    New on January 26, 2006

    As outlined in ES Division Memorandum 06-04:

    The new Georgia Workforce System (GWS) ES Veterans' Tracking System transactions will be available for entry on January 26, 2006 for the Career Center Disabled Veterans' Outreach Program (DVOP) and the Local Veterans' Employment Representative (LVER) Program staff. All other authorized staff will be able to view the pages only. Staff, who will access these transactions, is required to complete a DOL-988 (transaction access) form and submit it to Internal Security. These are online transactions where staff can make changes and view the results immediately. The Veterans' Tracking System consists of four transactions. The transaction names and identifications, which will be required when completing the DOL-988 form, are:
    • ES Veteran Tracking Main Page- GW46
    • ES Veteran Tracking Entry - GW47
    • ES Veteran Tracking/Deleted - GW48
    • ES Veteran Tracking Report Search - GW49

    The Veterans' Tracking System is located on the Georgia Workforce Customer System - Customer Menu page and can be accessed by clicking the drop-down Reports menu and selecting ES Veterans Tracking Main. Career Centers' DVOP and LVER staff can track their active veterans, registered at their site, who have been provided a case management service; however, veterans may be tracked without a case management service.

    Using this system will assist DVOP and LVER staff in managing their workload and will provide managers and supervisors an online up-to-date report to review. Therefore, it will allow staff to: enter new tracking records, transfer tracking records to another career center, delete tracking records, and retrieve tracking reports. Tracking will start if an active ES Site registration exists, the customer is a veteran, and a service evaluation service has been entered at least seven calendar days prior to or on the tracking start date. Veteran customers can be tracked every 30 days up to 180 days increments. Contact due dates are calculated 30 days from the tracking start date. The system will automatically post a "Y" next to the follow-up contact date when the tracking office posts either a Job Search Planning, Job Search Assistance, or Service Coordination/Case Management service seven calendar days before or after the contact due date. Only a DVOP or LVER staff can add, transfer, delete or update a record. In addition, we realize some Veterans, who are UI claimants, are tracked through the Reemployment Unit (REU) program, so an edit has been added to exclude REU program veterans who have an REU Potential or REU Participant identifier. Following are detailed explanations of the functionality of each page:

    ES Veteran Tracking Main Page - This page is located under the Report menu and is the first page that must be accessed to start the tracking by:
    1. Entering the SSN.
    2. Clicking the Search Tracking Data button.
    3. If the customer's SSN has been added to GWS, the Customer's Name, ES Registration Status, REU Status, and Veteran Status will display. If not, a message will display.
    4. If the customer passes all edits and is a Veteran with an active ES registration and the REU status is "NO", a "Create Veteran Tracking" hyperlink will display.
    5. Click the "Create Veteran Tracking" link.
    ES Veteran Tracking Entry - This page will display when the "Create Veteran Tracking" link is clicked. For your information, there is an edit added to this page which will not allow the tracking to start if a Service Need Evaluation service has not been entered seven calendar days prior or on the tracking start date.
    1. The Tracking Site will automatically display based on the DVOP or LVER online career center Site ID.
    2. The Tracking Start Date will automatically display the current date, but can be
    3. backdated to the service need evaluation actual service date (transaction date) or any date after the actual service date. A "Tracking Start Date" cannot be changed and cannot be a future date.
    4. The Employee ID (DV OR LV) will automatically display.
    5. The service description "VET TRACKING STARTED" will write to the Services Inquiry.

    ES Veteran Tracking/Deleted - This page has a hyperlink on the ES Veteran Tracking Main Page when the ES Veteran Tracking Entry page has been created. A "Transfer/Delete Tracking" link is at the end of the page
    1. Click the Transfer/Delete Tracking link.
    2. Select the new tracking Site - the Site must correspond with the user's ID.
    3. Transfer Date will automatically display the current date.
    4. Enter the new Employee ID (must be DV or LV and must correspond with the user's Site).
    5. Click Transfer Tracking Record button.
    6. The service description "VET TRACKING TRANSFERRED" will write to the Services Inquiry.
    In addition, to delete a current tracking record, click on the hyperlink at the top of the ES Veteran Tracking/Delete page listed as, "Delete Current Veteran Tracking Records". When clicked, a pop-up window will display asking for confirmation. Click "Ok" if you want to delete.

    ES Veteran Tracking Report Search - This page will allow users to retrieve tracking records by entering one of the following:
    1. SSN
    2. Tracking Site
    3. Employee ID (all records entered by an employee's unique Employee ID will be listed)
    4. Start Date (Note: must also enter either the SSN, tracking site, or employee ID to retrieve)
    5. End Date
    6. Click "Search Veterans Tracking"
    7. The EmpID, Name, SSN, Phone #, E-mail Address, follow-up contacts period and dates and result type and date will display. The result type field will display an obtain or placement service if entered. The SSN field has a link that will link to the service inquiry page.
    If you have any questions or comments relating to this memo, please contact Jo Ann Terrell of Management Information and Customer Support at joann.terrell@dol.state.ga.us or call (404) 232.3533.
    New on January 26, 2006

    When Staff are prompted to update or confirm customer information before a service can be entered on the Customer Services Entry / Delete page or before a job order referral can be entered on the Job Referral Entry page, new navigation will allow staff to access the Customer Information Update Page by left clicking a link titled "Click here to access the Update Page". Staff will no longer have to right click on a link and then select the "Open in New Window" option to access the Customer Information Update Page.

    If you have any questions, please contact the MI&CS section at (404) 232-3520.
    New on January 6, 2006

    As outlined in ES Division Memorandum 06-01:

    A new field has been added to the Order Management (JO33) page which reads All Part-Time Job Orders in_________ Status. This new option will enable Career Center staff to quickly identify part-time job postings when conducting one-on-one order searches for customers that are seeking part-time employment only.

    Currently, the referral "card" that is generated when a job referral is entered on the Job Referral Entry (JO40) page reads: Congratulations! Your skills and experience appear to match those required by __________ . Apparently, some customers have taken this statement to mean that a bona fide job offer from the employer is forthcoming when, in fact, a formal referral for employment consideration is being made. Therefore, the text will now read: We are pleased to inform you that your skills and experience appear to match those required by ____________. This should help alleviate any confusion on behalf of the customer.

    A minor change was made to one of the values in the drop-down menu on the Job Order History Contacts Entry (JO44) page. The value Chg Specs has been changed to read Chg JO Specs.

    When a new job posting is entered in GWS, an entry will automatically be written to the Job Order History Inquiry/Delete (JO45) page which reads "Job Order Added". This entry will count as the first contact on the job posting and will "start the clock" for the purpose of job posting maintenance as outlined in Chapter 2 of the Employment Service Operational Procedures Manual.

    Effective immediately, the following job order history contacts will be considered to be "countable" contacts as relates to timely job posting maintenance: visit, telephone, complaint, satisfied, chg JO specs, get results, e-mail, and job order added. In addition, letter & report were printed will be viewed as a "countable" contact as well.

    The following items will not be counted for purposes of job posting maintenance: notes, ord scrn, and stat chg.

    All "countable" contacts will be displayed on the Job Order History Inquiry/Delete (JO45) page in orange in an effort to make it easier for both management and non-management staff responsible for ensuring proper job posting maintenance to identify when the necessary contacts have been made.

    *Note to Managers, Assistant Managers, and Unit Supervisors

    All "countable" job posting contacts will read to the Job Orders Contacts field on the JS22 report with the exception of letter & report were printed.


    All of these changes will go into production on January 5, 2006. Questions and comments should be directed to Shannon Jackson at 404-232-3519 or Shannon.Jackson@dol.state.ga.us.

    New on November 21, 2005

    Minor changes have been made to the GWS to accommodate the new Common Measures federal initiative for capturing and reporting data uniformly across ES, WIA, and Trade services.

    A memorandum detailing all changes has been distributed electronically to Career Center District Directors and Managers, and also to Local Area Contacts.

    Career Center staff may access this memorandum through the Intranet Bulletin Board by selecting the "Memorandums" link under the Administrative Forum.

    Local area staff should contact their Local Area Director if a copy of this memorandum is needed.

    Management Information and Customer Support staff may be contacted at (404) 232-3520 for data entry or reporting assistance.

    GoodWorks! Web Pages Enhancements

    New on April 14, 2005

    ES Division Memo No. 05-04, dated March 28, 2005, stated instructions would follow for a customer who starts Unsubsidized employment (placement or obtain) before a 90-day Subsidized employment has been completed. GWS has been updated to allow this occurrence beginning April 14, 2005.

    If a customer is placed in Unsubsidized employment prior to the 90-day Subsidized follow-up information entries, staff should follow these procedures before the Unsubsidized Employment and Follow-up records can be created.

    1. On the GoodWorks! Employment Follow-up Update page, enter the 90-day Subsidized Employment Follow-up Information as follows:
      • Enter the Contact Date, Employment Status (Employed), Provider, and Facility.
    2. On the GoodWorks! Employment Entry Update page, enter the Subsidized Employment End Date.
    Also, before a Subsidized employment and a 90-day follow-up can be created for an additional work activities / near job ready customer, a GW! Workshop started and completed services must have been entered on the GWS Customer Services Entry/Delete page.

    GWS questions should be directed to Employment Services Management Information and Customer Support Unit at 404.232.3520. Questions regarding GoodWorks Policy issues should be directed to Nancy Meeden at 404.232.3797 and Karen Simmons at 404.232.3798.